Using Dialogs for Group Discussions
For most organizations, communicating means a mass of emails going back and forth. With replies on top of replies, it becomes difficult to figure out who said what and when. What if there was a better way?
Cureo
Messages can replace the email chaos by adding context and creating a searchable historical record. Your members can participate in
Messages by replying directly from their regular email, from the Welcome Widget on your organization's website or from the full application. Read on to learn about working with
Messages.
To get started with
Messages, click on the relevant Group and click on
Add Message. You can do this from the
Group Dashboard, or by using the
Messages module.
Confirm your
File In Group. If you did not start from the
Group where you would like to file the message, or if you need to change it, simply click on the
File
In box to select from the list of
Groups.
You'll notice a few options for your new message. You can quickly email the message to the entire channel by checking the Email Entire Group box (if this box is checked, you do NOT need to add anything in the To field unless you have additional recipients).
Messages are a reply-all discussion by default, but if you do not want all recipients to receive all replies, you can check the
BCC all recipients box. This ensures that all replies only come to the sender.
To select recipients by name (versus the entire Group) simply type the names into the To field to add them to the message.
Type in your subject and message. You may also attach any files that are relevant to the discussion. Click Send.
You're done!
